Saturday, July 25, 2009

How We Communicate

It's funny. With all the technology to let people communicate better, it only works on a handful of people. Most people find the oldest way of communication, face-to-face, so much more pleasant than any of its alternatives.

I have friends who hate IM, who hate email, who hate the phone. All of them, to one degree or another, interrupt, especially the phone, but even IM. You'll find people who are pretty friendly when you talk to them in person, but get them on the phone, and they are suddenly distant, wondering why you want to talk, etc. Admittedly, these are generally guys, because the stereotype is that women love to gab on the phone and will do so ad naseum.

Face to face communication has one "advantage" over other forms of communication. It limits how many people can interact. In principle, if you have 100 friends, they can all contact you on the phone simultaneously. And that would be interruption. So someone might call you while you are watching TV, or driving. Someone might IM you while you are surfing the web. Although face to face communication is also an interruption, it limits the kind of interruptions that might occur.

Ideally, someone would want to figure out a way of communicating that is as acceptable as real life communication, but we haven't figured how to do that. The only way is to have some sense of what we're actively doing now, and many would prefer not to do that.

And no one has figured that out.

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